RETURN POLICY 

 

MAE OTTI  RETURN POLICY
We want you to love your MAE OTTI pieces! If something isn’t quite right, here’s how returns work:

Click to Start Return

RETURNS

  • You have 10 business days from the day your order is delivered to request a return OR Kindly fill the return order form in your package and include in your return, we will process as soon as we receive it.

  • After 10 business days, returns are only eligible for store credit or an exchange.

  • Items must be unworn, unwashed, unaltered, and in their original packaging with the return slip included.

REFUND

  • Refunds are available for non-clearance items returned within 10 business days.

  • Shipping fees are non-refundable unless your order arrived in error.

  • After the 10-day window (non-clearance items), you’ll receive store credit or an exchange instead.

  • Please allow 1–3 business days for us to process your return once we receive it.

STORE CREDIT & EXCHANGE

  • Processing takes 1–3 business days after we receive your return.

  • If your requested exchange is out of stock, we’ll issue Refund or Store credit so you can shop for something you love.

CLEARANCE ITEMS

  • All clearance sales are final.

  • They may be eligible for store credit or exchange, but no refunds.

RETURN SHIPPING

Customers are responsible for return shipping costs.

Need Help?
If it’s been more than 3 business days since we received your return and you haven’t heard from us, email returns@maeotti.com with your order number and full name.

Submit your return 

Customer Reviews

Overall rating: 4.6 / 5 from 4654 reviews.

Customer photo review of BIBI AFRICAN PRINT TIE NECK PEPLUM TOP [ORANGE]

Check out my Mae Otti pose! I love this vibrant, colorful top. I am 5'4 (162.5 cm), approx 157 lbs (71.36 kg) and am wearing the large. The colors are indigo, red and yellow/orange.

R 5/5

BIBI AFRICAN PRINT TIE NECK PEPLUM TOP [ORANGE]

Customer photo review of BIBI AFRICAN PRINT TIE NECK PEPLUM TOP [ORANGE]

Check out my Mae Otti pose! I love this vibrant, colorful top. I am 5'4 (162.5 cm), approx 157 lbs (71.36 kg) and am wearing the large. The sleeves have excessive material but can be bloused.

R 5/5

BIBI AFRICAN PRINT TIE NECK PEPLUM TOP [ORANGE]

Very nice top. It can be worn casually or dressy. I bought a medium and had to exchange it for a large. The process was easy and I didn’t have to wait long for it. Chest size: 36 DD

Cloraine 5/5 Verified

AFUA AFRICAN PRINT BUTTON-FRONT HIGH-LOW TOP

I always get compliments on my MAE OTTI outfits. I will give them the website address so they can find beautiful attire for themselves. I love MAE OTTI!!!!!

Lissa 5/5 Verified

MILA AFRICAN PRINT FLOWY MIDI DRESS

This dress is really prett and stylish I have one like this in a different color. Can't wait to wear it .Will be ordering more dresses.Thanks

Masapi 5/5 Verified

LOLADE AFRICAN PRINT FLORAL DRESS.

Customer photo review of KIKI AFRICAN PRINT SHORT SLEEVE BLAZER PANT SET [BLUE]

I wore this suit to the Liberian Diaspora conference and got so many compliments. I could have sized down, but it worked perfectly! The material was high quality and vibrant color. I highly recommend and I will continue purchasing!

Monigo 5/5 Verified

KIKI AFRICAN PRINT SHORT SLEEVE BLAZER PANT SET [BLUE]

I love all my of outfits I have purchased from Mae Otti. I gave the last dress 4 stars only because I have to add a button at the bottom so the split won’t be too high.I love the fall colors and the fit was perfect for a 73 young one.Looking forward to wearing out dancing I’ll send photo.

Wendy 4/5 Verified

VERA AFRICAN PRINT FLARE SHIRT MIDI DRESS----FINAL SALE

The color, the pattern.... Fall is here and I'm rocking my jacket with Green and Purple pin( broche) I pulled it off just fine. Thank you so much 🙏

Pauline 5/5 Verified

MORAYO AFRICAN PRINT TRENCH COAT DRESS

This dress is simple ,elegant and comfortable. This dress has pockets which is a plus for me.I have several dresses from this company and all of them are show stoppers.Will continue to buy more dresses.Each time i have bought something, the Yemisi (the owner) sends a beautiful personal email letting me know about how she started her company.This is really beautiful and I appreciate it.

Masapi 5/5 Verified

JADE AFRICAN PRINT SHIRT DRESS

I'm always excited to receive my Mae Otti purchase and this beautiful dress is all that and more! Design, brilliant colors, craftsmanship, sales price, I'm pleased with all & can't wait to wear it. Thanks so much!

Roxanne 5/5 Verified

RONKE AFRICAN PRINT SLEEVELESS MAXI DRESS----FINAL SALE

Customer photo review of MILA AFRICAN PRINT FLOWY MIDI DRESS [ORANGE]

Let my photo speak for me…lol I felt make a ballerina, cascading, flowing and gliding through the door. I knew all eyes were on me and rightfully so, I was the eye candy in this dress. Maeotti knows her stuff. The quality of the fabric is absolutely amazing and unheard of today at these prices, fully lined and comfortable. Keep the goodness coming and I will definitely be a returning customer…Thanks Maeotti team

Denise 5/5

MILA AFRICAN PRINT FLOWY MIDI DRESS [ORANGE]