Refund policy

MAE OTTI wants you to be happy with your purchase. If for some reason you are not, we will gladly accept your return post-dated 1-10 Business days after receiving your original order by mail.

Merchandise must be returned with the original tags and proof of purchase attached and in saleable condition. Mismatched items cannot be accepted for return.

Items must be mailed out 1-10  Business days after receiving products.


Clearance items are only eligible for  Store credit or exchange only.
Please e-mail customer service for returns if you have further questions.
We're here to help make your return as easy as possible:



For REFUNDABLE ITEMS: Kindly fill your return slip in your package

Buуеr ѕhаll bе rеѕроnѕіblе fоr аll ѕhірріng fееѕ when returning  еxсерt ‘A dаmаgе рrоduсt rеturn’